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Disclosures Required by the Tennessee Higher Education Commission (THEC)
Kaplan Financial Education is authorized by the Tennessee Higher Education Commission. This authorization must be renewed each year and is based on an evaluation by minimum standards concerning quality of education, ethical business practices, health and safety, and fiscal responsibility. For complaints, contact our customer service department at 877-962-9006. If a complaint is not settled at the institutional level, the student may contact the Tennessee Higher Education Commission, Nashville, TN 37243-0830, or call 615-741-5293.

Enrollment and Admissions Policy/Previous Education
Students may enroll on any day the school is open or online by visiting our website. Admissions are open to any qualified applicant. No qualified person may be excluded from enrollment to classes on the basis of age, race, gender, or national origin. There are no specific course prerequisites or other requirements for admission. We grant no credit for previous education or training. Students are preparing for a specific examination required by federal or state insurance or securities regulators, who will determine acceptance into the profession.

No job placement assistance will be offered. Kaplan Financial Education cannot guarantee employment upon completion of the course. Students should be aware that transfer of credit is always the responsibility of the receiving institution. Any student interested in transferring credit hours should check with the receiving institution directly to determine to what extent, if any, credit hours can be transferred.

Refund Policy
All tuition and fees paid by the applicant shall be refunded if the applicant is rejected by the school before enrollment. An applicant fee of not more than $25.00 may be retained by the school if the applicant is denied. All tuition and fees paid by the applicant shall be refunded if requested within three business days after signing a contract with the school. All refunds shall be returned within 30 days.

Attendance Policy

  1. Absence: Absence will be excused for illness, death, or birth in the immediate family; any other valid reasons must be substantiated in writing (at the discretion of the school director). All other absences will be considered unexcused.
  2. Tardiness: Tardiness on two occasions in one class will be considered as one unexcused absence.
  3. Interruption for Unsatisfactory Attendance: Students with three unexcused absences in any class will receive written notification of academic probation. Academic probation means the student will receive no credit and will have to repeat the course in its entirety to receive full course credit hours.
  4. Make-Up Work: Make-up work may be required for any absence. However, hours of make-up work cannot be accepted as hours of class attendance.
  5. Leave of Absence: Written requests for leaves of absence will be considered and granted to students at the discretion of the school director.

Last revised on 11-09-11

Terms and Condtions Privacy Policy Sunday, May 20th - 05:33:50 ET